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Sacramento - Administrative Supervisor

Req ID: 99071
Entity: AMR
JOB TITLE: Administrative Supervisor
DEPARTMENT: Operations
REPORTS TO: Operations Manager
FLSA STATUS: Exempt
LOCATION: West Sacramento
SUMMARY: Under the direction of the Operations Manager, the Administrative Supervisor will oversee administrative and office operations. In addition, the Administrative Supervisor will serve as Safety/Workman's Compensation and Infection Control Coordinator.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
Maintenance of local personnel and medical records and database.
Oversee/develop process for administration of the controlled substance program.
Oversee support services personnel and ordering of supplies.
Maintain and modify, as requested, the Personnel Policies and Standard Operating Procedures.
Act as Liaison with support departments.
Maintain Master Field crew schedule for System and Non System rosters.
Receive/track incoming service issue calls (ie complaints and appreciation) and assist callers with information requests/lost items.
Prepare and compile various periodic reports and documents for review and analysis by Operations Manager. These may include weekly vehicle maintenance, dispatch discrepancies, tag accuracy, city and county reports, payroll statistics, employee statistics, call volume and other related reports.
Assist in the facilitation of employee recruitment, hiring, and orientation process to include Field Orientation.
Oversee the major inventory control €“ i.e. LP12, laptop computers, portable radios, etc.
Responsible for ePAN system and personnel changes to include step increases and LOA's.
Monitor Workder Compensation paperwork and track employees including TEA assignments.
Perform duties of Infectious Disease Control Officer.
Perform duties of Safety Officer and coordinate safety related functions/committees.
Must be able to function as a field paramedic performing direct ALS patient care activities. Must be able to drive an ambulance and have a driving record in compliance with AMR policy regarding insurability.
Covers scheduled PTO shifts for System supervisors.
Adhere to all company policies and procedures.
Effective information systems security is a team effort involving the participation and support of every AMR employee who deals with information and/or information systems. It is the responsibility of every computer user to:
Know and follow Information Systems security policies and procedures
Attend Information Systems security training, when offered
Report information systems security problems
SUPERVISORY RESPONSIBILITIES:
Supervise payroll, scheduling, support services and business office functions.
Assist with employee investigations and grievance hearings.
Mentor employees, conduct performance evaluations if applicable, counsel and provide disciplinary actions to assigned personnel with a goal of developing a team oriented approach with positive results.
Assist in driving performance management.
Comply with all employment laws and support affirmative action/equal opportunity and diversity goals.
MINIMUM QUALIFICATIONS:
High school diploma or equivalent (GED). Must be at least 18 years of age. Minimum of two (2) years' experience with office related duties and two (2) years related supervisory and/or workman's compensation experience. Working knowledge of Microsoft Word, Excel, Access and Publisher software programs required. Effective oral, written and interpersonal communication skills. Quality training and proficiency experience is also required. Two years related ALS EMS or healthcare experience preferred. Bachelor's degree is also preferred.
PHYSICAL REQUIREMENTS:
The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Must be able to successfully pass Physical Agility Test. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is frequently required to sit; talk or hear; stand; walk; use hands to handle or operate objects, tools, or controls; and reach/pulling with hands and arms and driving ambulance. The employee is occasionally required to climb or balance; stoop, kneel, crouch, or crawl; and taste or smell. The employee must frequently lift and/or move up to 200 pounds with the assistance with a partner and occasionally lift and/or move up to 200 pounds with the assistance of a partner. Specific vision abilities required by this job include close vision, distance vision color vision, peripheral vision, depth perception, and the ability to adjust focus.
MENTAL REQUIREMENTS:
Occasionally: Complex reading and writing, memorization, high math skills.
Frequently: Simple reading and writing, problem solving, judgment, reasoning, decision
making.
Constantly: Analyzing, perception/computation, complex math skills.
STRESS FACTORS:
Occasionally: Repetitive tasks, high pressure.
Frequently: Intense tasks.
EQUIPMENT USED:
Occasionally: Facsimile, telephone, autodialer.
Frequently: Copy machine.
Constantly: Computer/typewriter, keyboard, calculator, stapler, 3 hole punch, stamping,
sharpener.
WORKING ENVIRONMENT:
Occasionally: Works with others, extended day.
Frequently: Works alone, face-to-face contact with others.
Constantly: Works around others, verbal contact with others, inside.
EOE including Veterans and Disabled
KEYWORDS: Emergency , EMS , Healthcare , AMR , American Medical Response , Patient Care , Management , Operations , Professional , Sacramento , Yolo , West Sacramento , Administrative , Supervisor
If you are unable to submit your application please email: Sheila.Bautista@amr.net

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