HR Support Specialist Customer Service & Call Center - West Sacramento, CA at Geebo

HR Support Specialist

3.
5 W Sacramento, CA W Sacramento, CA $19.
86 an hour $19.
86 an hour 6 days ago 6 days ago 6 days ago Overview:
Who We Are The Raley's Companies is a private, family-owned, and purpose-driven retail company headquartered in West Sacramento, CA.
Since our founding in 1935, our store operations have grown to include more than 235 locations across four states and four Tribal Nations under eight well-known banners:
Raley's, Bel Air, Nob Hill Foods, Raley's O-N-E Market, Bashas', Food City, AJ's Fine Foods and Bashas' Din Market.
Built on a higher purpose, the organization and our over 21,000 employees are committed to quality offerings, exceptional service and doing right by our team members, communities, and planet.
Today, the Raley's, Bel Air Markets, Nob Hill Foods and Raley's O-N-E Market banners carry on the legacy of innovation by serving as more than grocery stores.
Our purpose of changing the way the world eats, one plate at a time, has made Raley's a trusted source for nutrition and wellness.
We strive to enhance transparency and education in the food system to help customers make more informed, healthy food choices.
We also serve as the destination for the best fresh products, affordable offerings, and personalized service.
Perks &
Benefits:
Competitive compensation, paid weekly Retirement Savings Plan - 401(k) including company contributions and matching funds Tuition Reimbursement for qualified courses Scholarship opportunities for continued education Medical, dental, and vision insurance for yourself and eligible dependents Paid time off Family leave and time off Life insurance Wellness Programs (Raley's Healthy Lifestyles) Flexible Spending Account (pre-tax - commuter, childcare, and medical expenses) Health Savings Account Corporate store and discount programs (10% off groceries, free items) Discounts to amusement parks, gym memberships, mobile phone plans, etc.
Employee Assistance Program (free financial, legal, and mental health services) Charitable contribution opportunity and volunteer time off and community events Compensation:
The range displayed reflects the range the company reasonably expects to pay for the position.
The actual compensation offered to the selected individual(s) will depend on their relevant education, training, or experience, among other bona fide factors.
Expected Minimum Pay Rate:
USD $19.
86/Hr.
Expected Maximum Pay Rate:
USD $25.
07/Hr.
Responsibilities:
What You Will Do As a Human Resources Support Specialist you will perform a variety of routine to moderately complex clerical duties in support of specific department programs and initiatives.
Associates in this job classification perform data entry, filing and general clerical support functions and are responsive to a high volume of paper/electronic transaction processing and customer calls.
This job classification requires knowledge of general office operations and customer service practices and the ability to contribute to the smooth operation of the office on a daily basis.
How You Will Make A Difference You will act as an HR liaison to store management regarding the status of the pre-employment testing process and transactions in HRIS and applicant tracking system.
You will maintain documentation and files (paper and electronic) timely and accurately; performing audits of files; inserting and removing specified materials.
You will enter and maintain data in the HRIS system or other databases; create reports from databases.
You will perform research to answer routine to moderately complex inquiries; resolving routine discrepancies according to established procedures, questions and problems and refers more complex issues.
You will compile data from various sources, prepare and distributes routine reports, complying with any regulatory requirements and union contract rules as they relate to area of specialty.
You will function as the process owner for assigned processes, providing first-level assistance to store leaders and other HR Support Specialists to troubleshoot and monitor the process for timeliness and proper utilization.
You will process complex verifications including Equal Employment Department unemployment claims and subpoenas.
You will generate, copy and distribute a variety of documents.
You will answer telephones and refer callers to appropriate party.
You will perform a variety of office support functions which may include:
typing correspondence and reports, sorting and distributing mail, greeting visitors, ordering office supplies, and fax retrieval and distribution.
Qualifications:
Who You Are You like to work in a fast-paced environment You take initiative You are detail-oriented and value accuracy You demonstrate strong verbal and written communication skills You have the ability to gain alignment across a diverse stakeholder group around priorities and plans in support of key business objectives You have a strong background in administration or Human Resources How you align with our FAMILY values Fearless:
You're passionate about solving complex problems.
Accountable:
Your work shows you care, and you care as much as your passion for people.
Memorable:
You make lasting impressions and connections.
Inspiring:
You're not afraid to THINK BIG! Learning:
You are consistently learning and staying up to date with current business and professional trends.
YOU:
You make an immediate and lasting impact in everything you do.
Must Haves High School Diploma or G.
E.
D plus one (1) to three (3) years experience or the equivalent combination of education, training and experience.
Experience with PeopleSoft preferred.
General knowledge of office procedures.
General knowledge of regulatory requirements in area of specialty.
Ability to operate office equipment, a personal computer and related software applications including word processing and spreadsheet applications.
Ability to type with sufficient speed and accuracy to perform job functions as required.
Ability to maintain confidentiality of information.
Ability to maintain effective working relationships.
Demonstrated written and verbal communication skills.
Ability to operate a 10-key by touch.
Ability to perform mathematical calculations to include additions, multiplication, subtraction, division, percentages and decimals.
Excellent customer service skills.
Ability to prioritize work and meet deadlines.
Demonstrated organizational and problem solving skills.
Ability to work independently and be flexible to changing work priorities.
Detail oriented.
Physical Demands - Employees may occasionally experience the following physical demands for extended periods of time:
Work is performed in a business office environment.
Occasional travel to outside locations or meetings may be required.
Ability to work extended hours, as required, in support of the company's business needs.
Permanent residency in California is a condition of employment for this position.
This means a job offer may be denied or rescinded and, if employed, employment may be terminated if an applicant/team member ceases to reside in California.
Internal Applicants:
No disciplinary action during the past 6 months.
Your current leader must recommend that you apply for this position and provide.
Estimated Salary: $20 to $28 per hour based on qualifications.

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